Info Regarding Edible Images

Welcome to TSCS Edible Images Policy

NEW! Upload your image directly to us at the bottom of the page!
*turnaround period and guidelines still apply.

  • Send all edible images inquiries to thesweetchaletimages@gmail.com with the following info: name, phone number, and pickup date and time.
    • CORRECT: "I will be picking up on March 30 at 5:00 PM. My number is XXX-XXX-XXXX" Please make sure that if another person is picking up the image on your behalf that you include their name so we know who to hand it off to.
    • INCORRECT: "I need this for April 1" with no contact info, then arrive on March 30 saying your order is due April 1.
  • Edible images have a 24 hour turnaround period.
    • Example: if you send an image to be printed at 10:30 AM on Friday, the earliest you would be able to pick up is 10:30 AM on Saturday.
    • All orders placed on Saturday will be available for pickup on Monday after 12:00 PM.
    • With this in mind, we strongly suggest you send your images as early as possible.
      We do not accept same day orders.
  • You must send your image fully edited in a .JPEG or .PNG file.
    • You can create .JPEG or .PNG files in PowerPoint, Adobe PhotoShop, Microsoft Publisher, or Microsoft Paint/Paint 3D.
    • We recommend setting your page with the following parameters to ensure the picture will fit on the page in its entirety: 7.5" x 10"
  • Word Documents, PDFs, or any other file type will NOT be accepted. The image you send is the image we print, we do not edit/adjust your images. We do not offer editing services at this time.
  • We reserve the right to reject any order based on the grounds of (but not limited to) copyright infringement, lacking image quality (aka low resolution/pixelated image), and explicit content including (but not limited to) explicit language, hand gestures, and graphic violence. Please consult us if you are unsure your image can be printed.
  • Select designs from popular licenses including Major League Sports, Star Wars, Marvel, Nintendo, and Disney are available for printing, please contact us or visit us in store for our complete catalog.

Pricing and additional charges are as follows:

Edible Image with Standard Icing Sheet: Starting at $13.99

Edible Image with FlexFrost Edible Fabric: Starting at $14.99

Edible Image with DecoPac Image Licensing: Starting at $15.99

Additional Ink Charge*: $2.99 - $5.99, case by case basis depending on image and size.
*Images with additional ink charges will need to be paid in full prior to printing.

Please contact us if you have any questions!

LOCATION & HOURS

209 Bellagio Circle

Sanford, FL 32771

P: 321-363-4841

E: thesweetchalet@gmail.com

HOURS

Mon | 12:00 - 5:00PM

Tues-Fri | 10:30AM - 6:30PM

Saturday | 10:30AM - 4:30PM

Sunday | Closed

Contact Us

© 2020 By The Sweet Chalet Shoppe.